Wednesday, February 20, 2013

Knowledge Management

Victor, a senior manager at HP, posted an perceptive question concerning the current state of knowledge management in the Basex Information Overload Network on LinkedIn (if you atomic number 18nt besides a member, and over 100 people joined in the last month, click here).
With his per relegating, I am reproducing his question and my respond with the hope that the discussion continues below.
Victor:
Ive some questions or so KM.  First, what is the most important function of a KM body?  The content management?  The collaboration establish communication way?  The security control mechanism?  The all-in-one portal?  The fast multi-faceted based search engine?  Now that we have a commit function for knowledge management and there are CKOs who are in charge of that, then whats the core mission of it?  To my understanding its not only about technologies, or just setup some document management system, or an enterprise wide SNS system… Then what is our major head?  If Im asked by the boss whats your strategical value? how can we answer that question?  A panorama or team without a clear vision and closing is worthless.  Say for IT department it is a business automation enabler, for sales department its the source of revenue.  Then what is the added-value of KM?  high-risk for the layman question but Im funny to get the answer.

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Jonathan:
Victor, to me KM is more of a discipline than a specific system.  In order for companies to remain competitive, they have to control knowledge sharing, knowledge transfer, and collaboration.  One of the greatest problems in this scope is that individual problems are looked at in isolation, without an understanding or regard for the big picture so to speak.  Someone managing a document management project may not result into consideration what someone managing a new or be search tool or workflow system is planning.
My set out has to be more holistic; I sometimes announce to it as putting the pieces of the puzzle together (despite the fact that...If you exigency to get a full essay, order it on our website: Orderessay



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